We would like to inform you about the use of cookies, pixels and similar technologies (together "cookies") in this Cookie Notice. These are used on our website to enable you to use the website, to allow us to offer you certain features of the website, to improve user-friendliness and allow us to perform certain analyses.

In this Cookie Notice we also inform you about your cookie setting options you have regarding the cookies on our website. You can configure cookie settings in our Privacy Preference Centre, which you can access by clicking on the button below:

SCOPE OF THIS COOKIE NOTICE

In this Cookie Notice we inform you about the use of cookies on this website and the processing of your personal data collected by us in connection with visiting and using our website.

To help you find the information that is relevant to you at a glance, we have broken down this Cookie Notice into individual sections:

1 CONTROLLER AND DATA PROTECTION OFFICER

1.1 Controller

The controller under data protection law shall determine the purposes and means of the processing of your personal data and ensure compliance with the requirements of data protection legislation. Where two or more controllers jointly determine the purposes and means of the processing, those controllers shall be jointly responsible for the processing, so-called joint controllers.

The controller responsible for the processing of your personal data by Cookies in connection with this website is:

    STIHL d.o.o.
    Prekonoška 24, Beograd
    Office@stihl.rs
    Poreski identifikacioni broj: 107902347 

("we", "us").

If you would like further information, please contact us at any time using the contact details specified above.

1.2 Data Protection Officer

Our Data Protection Officer can be contacted by sending a letter to the controller’s address marked “for the attention of the Data Protection Officer” or by sending an email to dijana.peskir@stihl.rs.  

2 GENERAL INFORMATION ABOUT COOKIES

Cookies are small text files that we store on your device and that contain data such as personal page settings (e.g. language, screen resolution) and login credentials. We distinguish between strictly necessary cookies, (optional) statistics cookies, (optional) marketing cookies and (optional) profiling cookies. For a more detailed description on the use of these cookies, see section 2.1. The cookies used are stored for different periods of time, so we also distinguish between permanent cookies and session cookies (see section 2.2). 

In addition to us (as the "first party"), other parties ("third parties") may also process personal data from you using their own cookies. For more information about such third parties, please refer to the section "First/third-party cookies" (see section 2.3).

2.1 Categories of cookies

Strictly necessary cookies

These cookies are necessary for the website to work. Without these cookies, the website cannot be operated.

Statistics cookies

These cookies are used to improve the user-friendliness of our website, and hence the user experience, by analysing your behaviour. For example, the cookies collect information about how you use our website, the number of visits you make, the average time you spend and the pages you view. Statistics cookies help us to determine, for example, which elements of our online offering are most widely used and to further develop our website based on your needs. We also use statistics cookies to track and analyse the behaviour of users on our website ("user tracking").

Marketing cookies

These cookies are used to offer you relevant content that is tailored to your interests. They are also used to manage advertising and to measure the effectiveness of advertising campaigns. The cookies record whether or not you have visited a website and what content you have used there. This is based on the unique identification of your browser and your device. The information may be shared with third parties, such as advertisers, and used by them for their own purposes, so that relevant advertising can also be displayed to you on other websites. These cookies are often linked to third-party website features.

2.2 Storage period of cookies (permanent cookies and session cookies)

Cookies may be stored on your device for a long period of time or temporarily.

So-called permanent cookies are stored on your device for a set period of time until the cookie expires (or until you delete it beforehand). This saves language settings, for example, so you don't have to configure them again for our website.

A session cookie temporarily stores a session ID while you are active on our website. This prevents you from having to log in again, for example if you change web page within our website. Session cookies are deleted when you leave the website or cease to be valid when your session expires that is, when you leave the website or close your browser.

2.3 First/third-party cookies

A first-party cookie is a cookie placed by us as the controller or by our processors.  STIHL Ltd processes the data collected by the first-party cookies for its own purposes, regardless of whether it has programmed the cookie itself or is using the cookie of another provider.

A third-party cookie is a cookie that is not placed by the website you are currently visiting, but by a third party. This third party could, for example, be one of our service providers, such as an advertising network. Third-party cookies originate from various third-party domains that can use cookies flexibly to track user behaviour on our website and on third-party websites outside the third-party provider’s offering (in particular for user-specific advertising). When you visit a website where the advertising network places advertisements, the advertisements on this website can store a third-party cookie on your device. Although we allow third parties to access our website to install these cookies on users' devices, we do not have any control over the period of time during which these third-party cookies are stored on their devices. The data collected from the cookie is processed by the third party for its own purposes and under its own controllership in accordance with the relevant Privacy Policy and Cookie Policy or under joint controllership with us. This also includes third-party cookies from third-party social networks that allow information to be shared with the respective social networks.

3 COOKIES MANAGEMENT

3.1 Your browser settings

Most browsers are set to accept cookies by default. In addition to your rights as a data subject in relation to the processing of personal data by cookies (see section 5 of the Privacy Notice), you may object to the use of cookies at any time with future effect by setting your browser to accept no cookies or only certain cookies, or to be notified when cookies are sent. As a result, you may not be able to make full use of all the features of our web pages.

In principle it is also possible to visit our website without optional cookies; however, using it without optional cookies may alter the functioning or availability of the website. If you want to make full use of the functionality of our web pages, we recommend that you accept all cookies.

Please note that your selection affects only the browser you used when you made the selection. If you use different devices or different browsers on a device, you usually need to make your cookie selection again. Under certain circumstances the settings may be reset to the default settings after updates or if you delete cookies from your browser, so you have to reconfigure them.

3.2 Your selection in our Privacy Preference Centre

If you allow cookies in your browser settings, we will show you a cookie banner on our website. This allows you to manage your cookie settings, for example to enable or disable optional cookies. Optional cookies are placed only if you give your consent for the respective cookie category. Please note that strictly necessary cookies do not require your consent and are always placed whenever you allow cookies in your browser settings.

You may withdraw your consent in our Privacy Preference Centre at any time with future effect and change the cookie categories you have selected. To this end, please use the "cookie settings" that are linked at the beginning of this text.

4 COOKIES USED ON THIS WEBSITE

The following tables provide an overview of the cookies we use. 

Cookie name Storage time Purpose Provided by Category

_dc_gtm_X

24 hrs.

Used to throttle the request rate. If Google Analytics is provided via Google Tag Manager, this cookie is called _dc_gtm_<property-id>.

https://corporate.stihl.rs

Marketing

_ga

2 years

Registers a unique ID that is used to generate statistical data on how the user interacts with the website.

https://corporate.stihl.rs

Statistics

_gat_X

1 minute

Used to throttle the request rate. If Google Analytics is provided via Google Tag Manager, this cookie is called _dc_gtm_<property-id>.

https://corporate.stihl.rs

Statistics

_gcl_au

90 days

Campaign Manager, Display & Video 360, Google Ads, Search Ads 360

https://corporate.stihl.rs

Marketing

_gid

24 hrs.

Registers a unique ID that is used to generate statistical data on how the user interacts with the website.

https://corporate.stihl.rs

Statistics

Maxymiser

1 year

Used to optimize and personalize the website based on user behavior.

Oracle

Marketing

mmapi-p.{name}

1 year

A set of cookies that stores persistent data with one year lifetime. It may be one of the following names:

pd: customer profile information: anonymous visitor id, historical visitor profile (generated experiences and tracked actions).
srv: Maxymiser Content Generator service node name.
uat: personalization criteria (custom attributes) – persistent values captured from the site pages with the help of CD API custom scripts (using visitor.storeAttr(); e.g., VisitorType=Customer).
ids: external visitor ids captured by CD API scripts (using visitor.storeId()).
un: Oracle Maxymiser Utilities to be activated by an authenticated Oracle Maxymiser user (i.e., QA tool, debug tool, etc.).
cfgID: testing environment, activated only for an authenticated Oracle Maxymiser user (i.e., Sandbox or Production).

https://corporate.stihl.rs

Marketing

mm-click-counter

1 year

Counts the number of clicks on the website.

Oracle

Marketing

mm-prio

1 year

This cookie saves information on which pop-up is to be displayed next.

Oracle

Marketing

mm-lastSeenProducts

1 year

This cookie saves the most recently viewed products.

Oracle

Marketing

Eloqua

24 hrs.

Used to identify visitors to the website.

https://corporate.stihl.rs

Marketing

Eloqua / en25

13 months

Used to identify visitors to the website.

Oracle

Marketing

SSID

12 months

SiteSpect: a permanent cookie (12 months) that tracks a visitor over an extended period of time. It contains information on how the end user interacts with the website and each ad that the end user could have seen before visiting the website.

https://corporate.stihl.rs

Essential

SSRT

12 months

SiteSpect: stores the date and time of the user's last request to determine if the visit has timed out. In addition, it stores information about the robot test (does SiteSpect think this person is a robot, how many tries of the robot test have we done).

https://corporate.stihl.rs

Essential

cto_bundle

30 days

Captures visitor behavior to display more relevant advertising.

https://corporate.stihl.rs

Marketing

_uetvid

390 days

UET assigns this unique, anonymized visitor ID, representing a unique visitor. UET stores this data in a first-party cookie.

Microsoft Advertising

Marketing

_fbp

90 days

Used by Facebook to display a range of advertising products, such as real-time bids from third party advertisers.

https://corporate.stihl.rs

Marketing

_cs_c

13 months

These cookies are used by ContentSquare to store the user's consent to tracking.

ContentSquare

Statistics

_cs_id

13 months

This cookie stores the ContentSquare user ID.

ContentSquare

Statistics

_clck

 

 

 

 

TAPID/TEAL

24 hrs.

Users of Tealium EventStream and AudienceStream use Tealium Collect to send data from their websites and apps to the customer data platform for processing. These data collection requirements rely on the original cookie, utag_main_v_id, but can also use a third-party cookie called TAPID. In the majority of cases, the TAPID cookie is identical to utag_main_v_id, and is unique to the visitor and the Tealium account. Each cookie can be used as the primary identifier when collecting visitor information.

tealiumiq.com

Marketing

mf_user

 

 

 

 

SSLB

12 months

Either (1) session-only or (2) persistent, depending on the situation. Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect, depending on the cookie's value.

https://corporate.stihl.rs

Essential

_pin_unauth

24 hrs.

_pin_unauth is a first-party cookie which groups actions for users who cannot be identified by Pinterest.

https://corporate.stihl.rs

Marketing

NID

6 months

AdSense for search, Google Ads

google.com

Marketing

stihl-country

Session

stihl-country, stihl-language – stores the country and language

https://corporate.stihl.rs

Essential

stihl-language

Session

stihl-country, stihl-language – stores the country and language

https://corporate.stihl.rs

Essential

universalClickId

24 hrs.

We use a Google Tag Manager cookie to exclude our internal users from the website statistics.  We use a further cookie to make our website analytics more precise.

https://corporate.stihl.rs

Statistics

5 PRIVACY NOTICE / POLITIKA PRIVATOSTI

For more information on how we process your personal data, including the personal data collected through cookies and how you can exercise your rights in connection with the processing of your personal data, please refer to our Privacy Notice