STIHL d.o.o.
Prekonoška 24, Beograd
11 077
Serbia

Phone: +381 11 696 09 00
Email: office@stihl.rs

Represented by executive directors: Dijana Peškir
Registry number: 20893818
Tax identification number: 107902347

Out-of-court settlement of consumer disputes

According to the current law, STIHL d.o.o. is obliged to inform consumers about the possibility of settling disputes out of court before competent bodies for out-of-court settlement of consumer disputes.

The platform for out-of-court dispute resolution via the Internet is available via the following link 
https://ec.europa.eu/consumers/odr/.

The list of bodies for out-of-court settlement of consumer disputes is available at the following link , and STIHL doo Belgrade encourages consumers to regularly check the website of the competent Ministry to learn more about this possibility. 

STIHL d.o.o.
Prekonoška 24, Beograd
11 077
Serbia

Telefon: +381 11 696 09 00
Email: office@stihl.rs

Zastupano od strane izvršnih direktora: Dijana Peškir
Matični broj: 20893818
Poreski identifikacioni broj: 107902347

Vansudsko rešavanje potrošačkih sporova

Prema važećem zakonu, STIHL d.o.o. je dužan obavestiti potrošače o mogućnosti rešavanja sporova vansudskim putem pred nadležnim telima za vansudsko rešavanje potrošačkih sporova.

Platforma za vansudsko rešavanje sporova putem interneta je dostupna preko sledećeg linka https://ec.europa.eu/consumers/odr/.

Lista tela za vansudsko rešavanje potrošačkih sporova je dostupna na sledećem linku, i STIHL d.o.o. Beograd podstiče potrošače da redovno proveravaju internet stranicu nadležnog Ministarstva kako bi saznali više o ovoj mogućnosti.